Factory Service

We appreciate your patronage! We will do everything possible to assist you with questions regarding your new or older Interphase unit.

Contact us:

Interphase Technologies
2880 Research Park Drive, #140
Soquel, CA 95073

Phone: (831) 477-4944
Fax: (831) 462-7444
Toll Free: 1-888-777-6627

Technical Support:

For online technical support visit our FAQ page or our SMART QUESTION page. Both pages contain a wealth of information about our different products.

On Line Technical Support
If you would like to send an email to one of our technical support people send emails to: TECH SUPPORT. One of our technicians will respond as quickly as possible.

Technical Support By Phone

To reach our Technical Support Department by phone call (831) 477-4944 ext.16, Monday-Friday 9:00AM to 5:00PM PST.

Repairs:

If you require service to one of the below Interphase products please contact us by phone for an Advanced Work Order Number.

iScan 180 Sea Scout
Color Twinscope Outlook
iScan V90Vista
Twinscope PC Product
ProbeChart Master Product
SE-200 Product

Once the advanced work order is issued send your unit to:

Interphase Technologies
Attn. Service Department/ WO# ______
2880 Research Park Drive, #140
Soquel, CA 95073 USA

Older Units :

Unfortunately, we can not provide extensive telephone support for older units no longer in production. We do provide a very attractive upgrade program for any owner of Interphase equipment no longer in production (see below).

For repairs on older units please contact:

Richard's Electronics
7468 Albion Road
North Royalton, OH 44133
(440) 237-7211


We will examine the unit and, if repairable, we will contact you for payment of flat rate fee. If it is not repairable, we will send it back to you at no charge.

Copyright © 1998-2006 Interphase Technologies, Inc. All rights reserved.